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Reviews

Star Rating:

***** S&S Automotive Fleet & Towing is rated 5.0 out of 5 stars, based on 47 reviews!

  • *****

    repair done right and on time (i gave them short notice) and at the price agreed i have done business with Hardy for over 10 years Highly Recommended always goes above and beyond

  • *****

    I highly recommend this company! Myself, daughter and Grandson were traveling down from North Carolina and had an unexpected radiator hose bust. This put our car out of service and I was able to get it off the interstate into a store directly across from S & S Automotive Repair. After walking over and speaking with Courtney inside the office, she was more then happy to help me with any and all of my needs including even allowing me to borrow tools 2 temporarily fix the radiator hose myself. The shop was extremely busy and unable to work me in but did everything to help me out and get me back on the road including my daughter and my grandson. Thank you so much for your great and outstanding customer service today and helping us make it to our destination.

  • *****

    Thank u so much. I had two mechanics work on my suv in Orlando. The first mechanic fixed the belt but he couldn’t get the vehicle running. The second mechanic towed my vehicle to his shop and fixed something. I broke down in Jacksonville.
    I had spent m whole paycheck trying to get my vehicle home to Maryland. So I call a tow and had my truck go to this mechanic shop. They is the best. I was very nervous and thinking I wasn’t going to make it home but I did. THANKS to the guys that worked on my truck. I really appreciate them.

  • *****

    This shop is honest reliable and respectful and very helpful. I was told by numerous shops my car needed so many different repairs done and I came to them needing answers and that’s exactly what I got no over charging just straight to the point and at a very reasonable price. The lady in office Courtney was extremely helpful with pricing options and also helping me set up a rental car for the week that they would have my car in the shop. Also I actually got to meet the owner Hardee and he went over everything that they repaired and showed me exactly what was done this was awesome because now day’s shops aren’t that honest and try to sale you everything that is not needed. Thank y’all again for the amazing service provided and I am now a customer for life.

  • *****

    This is one of those shops that you can take your vehicle and you know that it will be done correctly they're not out to rob people and to charge people for things that they don't need these are the people that will definitely help you any way they can and this is a very well respected shop and nowadays it's hard to find people that are honest but I can promise you this is one of those shops then they will take care of you they go up and Beyond the Call of Duty they will continue to get all of my business

  • *****

    Very great honest people.Ms.Courtney is the bomb at her job ?Mr.hardy is great man...thank y'all so much.

  • *****

    I highly recommend S&S Automotive Fleet & Towing for any car repairs! The staff is very friendly and they do quality work. I plan to use them in the future should I need more repair work done.

  • *****

    Great experience. Professional Staff

  • *****

    I refer to S&S Automotive by friend. Once door greet by Ms. Courteny. Told issues having with my truck. Service and repairs my truck.. i will return to them next truck repairs. Thank you

  • *****

    I called these guys because my battery died across the street, and I didnt have jumper cables. The gentleman I spoke with was friendly and more than kind enough to send one of his guys over to help us! THANK YOU SO MUCH! ? "Cruella DeVil"

  • *****

    Great staff and fast service , Courtney gave great customer service. I will most do buisness here again !!

  • *****

    Great place and they are knowledgeable and will help you understand exactly what's going on with you car.

  • *****

    When there your part of the family! I have taken my care to S&S Automotive multiple times. Hardy is the BEST! Hardy is never to busy to explain what's happening with my vehicles. All-way's kept updated on the issues and was very friendly. I TRUST HARDY! I will keep them as my go-to for car work.

  • *****

    Best place in town for any work done on your car.

  • *****

    They know me as Ty. Helped me out tons with my white Cruze. Very friendly staff. Wil,Christie and Bossman are a very honest crew.

  • *****

    I have been a customer of S&S for about 13 years. Not only are they the most friendly and courteous people, but they are HONEST. I have never had to bring a vehicle back to them because the repair didn't resolve the problem. They fully warranty their work and honor that warranty with no problem. They are knowledgeable about insurance claims and worked with my carrier to assure that all necessary repairs were covered. I recommend them to all my family and friends. You can't go wrong with them.

  • *****

    Great prices and customer service! Above and beyond to take care of you!

  • *****

    I have been dealing with them for many years and now that my daughter is driving i trust them with her car as well. They always keep her safe and treat us like family. We are family a great add on addition. The customer service is amazing and their prices are very reasonable plus they have financing available. I love S&S and I will not trust my cars or my kids life with anyone else. Thank you guys for taking good care of us ?

  • *****

    I had a bit of an emergency when filling up my gas tank at the station next door to S & S. The car immediately struggled and stalled on low RPM. It drove fine all morning so the immediate assumption was bad gas which requires dropping the gas tank, draining it and flushing the fuel lines.

    The awesome mechanics at S & S found a disconnected vacuum hose, that by pure coincidence causes the same symptoms as bad gas. They found that the hose had wiggled loose over time. Instead of continuing costly work on the gas tank, they reattached the hose, ensured my gas was safe and engine was running perfectly again.

    They sent me on my way, proud to call them my new mechanic shop. I won't trust my car to anyone else! Hardy and his team are amazingly kind people, wonderful to speak to and truly care about doing the right thing! I'd recommend them to anyone!

  • *****

    I recently went in with my sons first used car for a oil change and transmission job. The service was excellent, the representatives were attentive, professional, friendly and courteous. My son is delighted with the way that his car is running that he told me to stop what I was doing and write a review, now. Let me say my son is a teenager and teenagers normally take things for granted.
    Irma Jackson

  • *****

    while traveling through Jacksonville from Massachusetts we started having AC trouble. We kept trying different places but everyone was too busy. I called S S auto and spoke with Christine ... she said “sure we will take a look”. Unbelievably nice staff who really cared about our lack of AC and the 98 degree temp outside.
    They had us up and running in no time. Great crew and fair pricing!

  • *****

    Hi
    We can help your website to get on first page of Google and

    increase the number of leads and sales you are getting from

    your website.

    Please email us back for full proposal.

    Best Regards
    Linda

  • *****

    Hi
    We can help your website to get on first page of Google and

    increase the number of leads and sales you are getting from

    your website.

    Please email us back for full proposal.

    Best Regards
    Linda

  • *****

    Hi
    We can help your website to get on first page of Google and

    increase the number of leads and sales you are getting from

    your website.

    Please email us back for full proposal.

    Best Regards
    Linda

  • *****

    Great customer service and the best mechanics in town. Had my car up and running in no time. The best part is when I told people where I had my work done, everybody I talked to said they use them too. Will definitely be going here for all my mechanical needs. Thank you for the great service

  • *****

    S&S reminds me of the repair shop everyone took their car to back in the little town I grew up in. It’s not because it was the only shop, it’s because the folks at that shop were friendly, there to help, fixed what needed fixing, did it right and charged a fair price for the work. They were definitely there for us when we showed up at their door with a huge problem that had my wife and I stranded as we were passing through from Atlanta to Cape Canaveral on our motorcycle. It would have been easy to say, drop it off and we’ll have it done tomorrow… but they jumped-in with both feet, had parts delivered, repairs made and we were on our way in just a little over two-hours. Thank you, thank you, thank you…. I’d love to have a shop like S&S in our town!

  • *****

    S&S reminds me of the repair shop everyone took their car to back in the little town I grew up in. It’s not because it was the only shop, it’s because the folks at that shop were friendly, there to help, fixed what needed fixing, did it right and charged a fair price for the work. They were definitely there for us when we showed up at their door with a huge problem that had my wife and I stranded as we were passing through from Atlanta to Cape Canaveral on our motorcycle. It would have been easy to say, drop it off and we’ll have it done tomorrow… but they jumped-in with both feet, had parts delivered, repairs made and we were on our way in just a little over two-hours. Thank you, thank you, thank you…. I’d love to have a shop like S&S in our town!

  • *****

    The best people to be around and to get your car fixed I always get treated like family here

  • *****

    My boss sent me up here and these guys were a pleasure to do business with. Very knowledgeable staff and very friendly as well. Got my truck fixed in the same day and even offered me a ride to where I needed to go. Will definitely do business with them in the future again.

  • *****

    Just a Big Thank You to the Guys an Gal that did a Great Job on the 2 trks an 1 car they Serviced. {ALIGNMENT) . An Replacing my tierod. Would Recommend them Definitely... THANKS AGAIN S& S ????????????

  • *****

    The team took good care of me and my car. Even gave me ride home when i was in a bind while my car was being repaired. Now that's good customer service. Thank you S&S! I will be back!

  • *****

    I have used S and S several times and have no complaints about them only the very best to say about Hardy and those he manages. Hardy is very meticulous about diagnosing and making sure things are fixed right the first time. He calls promptly when a new problem arises and explains everything to me very patiently until I understand what happened with my vehicle. The staff and crew treats you like family. Even though I do not live nearby, I plan my trips to Jacksonville so they can work on all my vehicles, tail lights, expensive rear view mirrors and everything in between.

  • *****

    I have taken my care to S&S Auto multiple times now and received great service every time. Hardy kept me updated on the issues and was very friendly. I will keep them as my go-to for car work.

  • *****

    Very knowledgeable, trustworthy mechanics. In one of my repairs, Hardy knew my problem right away with just hearing my explanation of what was going on. Wonderful, friendly customer service. Good price! I live out of town, but worth it to still go back.

  • *****

    I have used S and S several times and have no complaints about them only the very best to say about Hardy and those he manages. Hardy is very meticulous about diagnosing and making sure things are fixed right the first time. He calls promptly when a new problem arises and explains everything to me very patiently until I understand what happened with my vehicle. The staff and crew treats you like family. Even though I do not live nearby, I plan my trips to Jacksonville so they can work on all my vehicles, tail lights, expensive rear view mirrors and everything in between.

  • *****

    Great customer service and excellent mechanics! This is the only shop I trust to work on my vehicles.

  • *****

    This place is awesome! Took my Chevy there and they did a GREAT job! Please stop by you will not be disappointed!

  • *****

    We started off rough but they took care of me in the end. Good honest people!

  • *****

    Great Customer Service and Unbeatable Prices !

  • *****

    Hardee and his crew dis an amazing job on my car. They replaced the CV joints and it rides so much better!

  • *****

    Was driving through Jacksonville on I95 from Savannah GA headed to Destin FL when one of the trailer tires studs sheared off and I lost a wheel. I was towed to SS by Jimmy’s Towing and was seen promptly at 8am by Hardy and his crew. Even though they normally do not do trailer repairs they tracked down the parts needed, which was not an easy feat, and even returned and reordered parts when the wrong ones came in. The customer service was top notch and sitting there all day I got to see first hand how hard all of the crew and customer service people work. They were constantly having people pop in or call and accommodated everyone they could. They got me back on the road and the cost of the repair was very very reasonable. No price gouging and were very concerned that I still had 300 miles on my trip. Even loaded the boat back on my vehicle for me. Would recommend them for all your auto repair needs. NAPA parts certified and trust me, I saw first hand how they will return a part in a heartbeat if it is not top notch. Definitely 5 star service for me.

  • *****

    I was driving from Savannah GA when the boat I was towing lost its left wheel due to studs failing and shearing off on I-95. Through the help of Superior Tires and Jimmies Towing I was referred to S and S and was towed to their shop by Jimmies at 9pm on a Sunday. At 8am the next morning the owner and his crew got to working on it although they normally do not work on trailers. They hunted down the right parts, made several returns of the wrong parts and by the end of the day I was on the road again. He made me a priority although they were already slammed full and as I sat in the shop all day I saw how many people came to them and how many phone calls they got during the day. I saw his crew work hard and doing right by everyone. It was not an act. They treated all their customers great and were very concerned as I still had 300 miles to go on my trip. Everyone there were polite and hard working and the cost of the repair was most reasonable. I would recommend them to anyone in the Jacksonville area. I would also recommend Superior Tire and Jimmies Towing. All three companies worked hand in hand and all three are wonderful companies. Thank you all for taking such good care of this out of towner!

  • *****

    It is important to have a clean running vehicle in today's world. No matter how well you take care of your vehicle chances are you are going to need automotive repair. The people at S&S are friendly and knowledgeable when it comes to helping you keep your vehicle running or making repairs when it isn't. They are understanding and keep you in the loop. I will not hesitate to take my vehicles to S&S

  • *****

    They normally do my oil changes. I needed new tires on my truck. I decided to check with them first. They gave me the best price of all of the places I checked. I was in and out in an hour.

  • *****

    Traveling break down.... 3 hrs later new bearing... and on the road... great service with southern hospitality... thank you...

  • *****

    Had several problems with my truck . The team at S & S got me in straight away and did things right . Straight forward talk. Showed me what was wrong and what was needed to be repaired. Honest high quality work with long lasting repairs. Definitely earned my future business.

  • *****

    They suggested and did a transmission fluid flush and filter change on a failing transmission. Charged about 400-450$ for replacing a power windows regulator. The part alone was 263$. I work on cars all the time and I've never bought a window regulator that pricey, especially for a 2002 Saturn. Anyway, they did a complimentary ac recharge and replaced 2 shrader valves on the ac.